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privacy policy

1. Charmant Co., Ltd. (hereinafter referred to as “the Company”) uses the personal information received when the Company receives questions, requests, surveys using survey forms, campaign applications, etc. from customers by e-mail or other means for the following purposes. In addition, we will use it for our business activities after being aggregated in a form that does not include personal information.


  • For sales promotion activities such as providing information on our products, services, and special offers (events and campaigns) (including sending them by e-mail)

  • For business processing related to sales activities such as orders, reservations, sales processing, repair processing, delivery at a later date, delivery (including delivery), and after-sales service

  • For use in market research, data analysis, and planning and development of products and services

  • To respond to inquiries, consultations, and opinions


If there are any of the above purposes of use that you do not agree with, please contact the person in charge below. If you do not make a request, we will treat it as if you have agreed. In addition, these requests can be withdrawn or changed at any time later.

2. We will not disclose or provide the personal information you provide to a third party, except in the following cases.


  • When consent is obtained from the individual

  • When it is necessary to protect human life, body, or property, and it is difficult to obtain the user's consent

  • When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the individual.

  • When it is necessary to cooperate with a national institution, a local government, or a person entrusted by them in carrying out the affairs stipulated by laws and regulations, and with the consent of the user himself/herself, to carry out the affairs When there is a risk of hindrance

  • When entrusting all or part of the handling to a third party within the scope necessary to achieve the purpose of use


3. Please contact the following for requests and inquiries regarding the handling of personal information, such as disclosure, correction, suspension of use, and deletion of personal information provided.
"E-mail inquiry window" E-mail:


4. We will comply with the "Act on the Protection of Personal Information", other applicable laws and regulations regarding the handling of personal information, and guidelines of relevant ministries and agencies.


5. Our website records the information of those who have accessed it in the form of access logs. The access log includes the domain name and IP address of the person who accessed, the type of browser used, the date and time of access, etc., but does not include information that can identify an individual. Access logs are used for website maintenance and statistical analysis of usage, but are not used for any other purpose. (We are not responsible for the standards and content of the handling of privacy information on other companies' websites linked from our website.)

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